1. Information We Collect

Information You Provide

When you use Invoicelynow, you may provide us with the following information:

Business information (company name, address, contact details)
Client information (names, addresses, contact details)
Invoice details (products, services, pricing information)
Account information (email address for account creation)
Payment information (when using premium features)

Automatically Collected Information

We automatically collect certain information when you use our service:

Usage data (pages visited, features used, time spent)
Device information (browser type, operating system, IP address)
Log data (access times, error logs, performance metrics)
Cookies and similar technologies for functionality and analytics

2. How We Use Your Information

Service Provision

Generate and format your invoices
Store your invoice data for future access and editing
Provide customer support and respond to your inquiries
Process payments for premium features

Service Improvement

Analyze usage patterns to improve our platform
Develop new features based on user needs
Monitor and maintain service performance
Conduct research and analytics

Legal and Security

Comply with applicable laws and regulations
Protect against fraud, abuse, and security threats
Enforce our terms of service
Respond to legal requests and prevent harm

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in these specific circumstances:

Service Providers: Third-party services that help us operate our platform (hosting, analytics, payment processing)
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: When you explicitly consent to sharing
Protection: To protect our rights, property, or safety, or that of our users

4. Data Security

Data Encryption

All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.

Secure Infrastructure

Our servers are hosted in secure, SOC 2 compliant data centers with 24/7 monitoring.

5. Your Rights and Choices

Data Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Restriction: Limit how we process your data
Objection: Object to processing based on legitimate interests
Withdrawal: Withdraw consent where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@invoicelynow.com

Response Time: We will respond within 30 days

Verification: We may request verification of your identity

6. Data Retention

We retain your personal information only as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our services

Retention Periods

Invoice Data: Retained while your account is active, plus 7 years for tax purposes
Account Information: Retained while your account is active
Usage Data: Typically retained for 2 years
Support Communications: Retained for 3 years

7. International Transfers

Invoicelynow is based in the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the US where our servers are located.

We ensure appropriate safeguards are in place for international transfers, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions where applicable
Other lawful transfer mechanisms as appropriate

8. Children's Privacy

Invoicelynow is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will:

Post the updated policy on this page
Update the "Last updated" date
Notify you of material changes via email or service notification
Give you the opportunity to review changes before they take effect

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Invoicelynow Privacy Team